RAFFLE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”)

These Terms and Conditions are applicable to anyone entering the online raffle (the “Raffle”) conducted and managed by us, Happy's Place - The Retirement For Dogs (the “Not-Profit Organization”). By entering the Raffle you (“You”, the “Entrant”) accept these Terms and Conditions and agree to be bound by them. If You do not accept the Terms and Conditions, You should not enter the Raffle. To the extent that there is a conflict between these Terms and Conditions and any terms and conditions on the relevant Raffle webpage, the terms and conditions on the relevant Raffle webpage shall take precedence.

Licence Number: RAF1533115

1. Raffle

• The Raffle is conducted and managed by the Not-Profit Organization.

• Raffle Nexus is a service supplier to the Not-Profit Organization and provides the technology and administration services for the Raffle.

• Raffle Nexus shall receive a fee for these services.

2. Eligible Entrants

• All entrants must be 18 years of age or older and must be physically located in Ontario at the time of ticket purchase in order to participate in the Raffle and claim a prize.

• In entering the Raffle, You confirm that You are eligible to enter and to claim the prize. The Not-Profit Organization may require You to provide proof that You are eligible to enter the Raffle.

• Employees of the Not-Profit Organization, Raffle Nexus or the Charity and their immediate families or households cannot enter the Raffle. Further, any company, organization or individual involved in the organization, conduct or administration of the Raffle are ineligible to enter.

3. Prize

• The prize for the Raffle consists of fifty percent (50%) of the total eligible ticket sales (“the Prize”). The remaining fifty percent (50%) of ticket sales will be retained by the Not-Profit Organization to support its operations and programs.

• The Prize is a cash prize, payable to the holder of the winning ticket. The Prize will be paid by a method determined by the Not-Profit Organization, which may include electronic funds transfer, cheque, or another reasonable payment method. The payment method and any required steps will be communicated directly to the winner.

• No substitutions or transfers of the Prize are permitted.

4. How to enter

• The opening and closing dates and any eligibility rules of the Raffle are as specified on the relevant Raffle webpage. These dates will not be extended under any circumstances.

• Ticket prices:

QTY	PRICE	AVAILABLE
1	$5	5,000
5	$10	10,000
20	$20	5,000
100	$50	5,500

• Ticket sales:

  • May 1, 2026, 00:01 (EDT) - Jul 31, 2026, 23:59 (EDT)

  • Aug 1, 2026, 00:01 (EDT) - Sep 30, 2026, 23:59 (EDT)

• Draw dates and time:

  • Aug 4, 2026 – 18:00 (EDT)

  • Oct 1, 2026 – 18:00 (EDT)

• Entrants can enter the Raffle by creating an online account and each ticket will count as an entry to the Raffle. Entrants may make multiple entries and may enter more than one Raffle at a time.

• Internet access and a valid email address are required.

• Raffle ticket purchases are not charitable donations, and no tax receipts will be issued.

• Please note that this is the only method by which to enter the Raffle. Entries submitted in any other way will not be accepted.

• All Raffle entries received after the closing date are automatically disqualified.

• On purchase of a ticket, you will receive an email confirmation, which will be accepted as proof of receipt of entry to the Raffle.

5. How to win

• All correct entries will be entered into a draw, and the winning entrant will be selected at random by a computer process that produces verifiably random results on the draw date indicated on the Raffle webpage.

• Odds of winning a prize depend on the number of eligible entries received.

6. Personal data

• The Not-Profit Organization and Raffle Nexus will process your personal data specifically for the purpose of administering the Raffle and for them to contact you at the close of the Raffle if you have been selected as the eligible winner, to give full details of your prize and how to arrange or obtain the prize. See our privacy policy here: Happy's Place - The Retirement For Dogs Privacy Notice client notice

• Raffle Nexus’s payment provider Stripe Inc securely stores your card details and is PCI compliant.

7. Contacting the winner

• After the Raffle closes the selected entrant will be contacted using the email address or phone number provided by You the Entrant.

• If a prize remains unclaimed or if the Not-Profit Organization is unable to find the holder of the winning ticket, the Not-Profit Organization will make every effort to contact the winner in accordance with applicable law and the Not-Profit Organization’s licence terms and conditions.

• Within five (5) days of the Raffle closing or within any other time period required by applicable law you will be contacted by email or phone number you provided as an entrant.

8. Winner announcement

• The Not-Profit Organization within five (5) days (or any other time period required under applicable law) will announce the surname of a winner of the Raffle closing unless You object under paragraph 12.

• Each Entrant to the Raffle will be notified via email using the email address registered on their account within five (5) days of the Raffle closing.

9. Eligibility checks.

• The Not-Profit Organization reserves the right to verify the eligibility of entrants. The Not-Profit Organization may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Not-Profit Organization is satisfied with the verification.

10. Entrant only.

• All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using false identities other than their own or any other automated means in order to increase that entrant’s entries into the Raffle in a way that is not consistent with the spirit of the Raffle, that entrant’s entries will be disqualified and any prize award will be void.

11. Lost or Damaged entries.

• No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.

12. Publicity

• The Not-Profit Organization may make your entry available on its website or other media and can use your surname to announce the Raffle winner.

• If You object to your information being published if You win or want to reduce the amount of information published please contact fundraising@happysplace.ca

13. Dispute, questions or concerns

• All disputes or complaints relating to the Raffle should be referred to the Not-Profit Organization to fundraising@happysplace.ca. Please include the details of the Raffle (including the raffle licence number), the Not-Profit Organization and the nature of your complaint and the Not-Profit Organization will respond to Your complaint within 14 days of receipt.

• If your query or complaint relates to a data protection issue, then please email fundraising@happysplace.ca

• Problem gaming info - Connex Ontario 1-866-531-2600 https://connexontario.ca

14. Limitation of Liability

• Insofar as permitted by law the Not-Profit Organization and Raffle Nexus will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage or personal injury or death occurring as a result of taking up the prize except where it is caused by the gross negligence of the Not-Profit Organization or their agents, distributors or employees.

• To the extent permitted by applicable law and subject to any regulatory approval, the Not-Profit Organization acting reasonably reserves the right to void, suspend, cancel or amend the Raffle where it becomes necessary to do so.

• In no event shall the Not-Profit Organization, Raffle Nexus (including their employees, affiliates, service suppliers and volunteers) be liable for any claim, demand or damages arising out of or in any way connected with the entrant’s use of the site, the Raffle or their receipt and use or enjoyment of a prize.

• The Not-Profit Organization will not accept responsibility for entries that are lost, mislaid, damaged or delayed in transit, unless such event is caused by negligence of the Not-Profit Organization.

15. Variation of Terms

• The Terms and Conditions current when a Raffle began will apply throughout the Raffle.

16. Applicable Law

• These terms and conditions shall be governed by the laws of the province of Ontario and the federal laws of Canada applicable therein and the parties submit to the exclusive jurisdiction of the courts of the province of Ontario.

17. Refunds Policy

• Due to the nature of the Raffle, the Not-Profit Organization does not provide refunds for any reason whatsoever. Monies are raised for the Not-Profit Organization and go towards either the Not-Profit Organization’s purpose or eligible expenses for conducting the Raffle. However, where there is a valid complaint and the Not-Profit Organization deems that a refund or part refund is appropriate the Not-Profit Organization will liaise directly with the Entrant. All complaints must be referred to the Not-Profit Organization at the contact details provide in section 13.

18. Prize Payment

• The Prize will be paid to the winning Entrant by a method determined by the Not-Profit Organization, which may include electronic funds transfer, cheque, or other reasonable payment method. The Not-Profit Organization will communicate the payment method and any required steps directly to the winner.

• No physical delivery or shipment of prizes is required.

• As per lottery licensing policy, any prizes which are not claimed must be secured or placed in safekeeping for a period of six (6) months from the date of the draw. If at the end of six (6) months the prize has still not been claimed, the prize or monies equivalent to the fair market value of the prize must be donated to a beneficiary approved by the licensing authority.